TERMS OF SERVICE
1. All Sales Are Final
All sales made through Teardrop Offline are final. We do not accept returns, refunds, exchanges, or chargebacks under any circumstances.
2. Order Modifications
Once an order is placed, it cannot be modified. If you wish to make changes to your order, please place a new order. We cannot guarantee that multiple orders will be shipped together.
3. International Customers and Customs Fees
International customers are responsible for any customs fees or duties imposed by their country on imported or exported packages. Teardrop Offline is not responsible for any additional charges incurred during the customs process. Please note that any taxes included on items purchased through Teardrop Offline do not cover customs fees. Customs fees and duties are charges imposed by government authorities and are not guaranteed to occur with every international shipment. Teardrop Offline is not responsible for any additional charges incurred during shipping.
4. Shipping Timeline
Orders will be processed and shipped anytime between 1-4 weeks after the order is placed. Please note that shipping times may vary based on factors such as product availability, order volume, and destination. Customers can contact the store whenever they like in order to check their tracking information.
5. False Deliveries
If the address on an order is correct and the shipping carrier that is in possession of the package marks the order as successfully delivered, Teardrop Offline is not held responsible if you are not in possession of your items. The store is also not responsible for any theft, or any mistakes made by said carriers.
6. Order Cancellation
Teardrop Offline reserves the right to cancel any order for any reason, including but not limited to insufficient stock, inaccuracies, or errors in product or pricing information. The store also reserves the right to cancel orders without further explanation. In the event of order cancellation, any payment received will be refunded in full.
7. Product Availability
All orders are subject to product availability. In the rare event that a product becomes unavailable after an order is placed, Teardrop Offline will notify the customer and provide alternative options or a full refund.
8. Errors and Inaccuracies
Teardrop Offline strives to provide accurate and up-to-date information on our website. However, we do not warrant that product descriptions, pricing, promotions, or other content on the site is error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly.
9. Termination
Teardrop Offline reserves the right to terminate or suspend an account and access to our services at our sole discretion, without notice, for any reason, including but not limited to violation of these terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
1. All Sales Are Final
All sales made through Teardrop Offline are final. We do not accept returns, refunds, exchanges, or chargebacks under any circumstances.
2. Order Modifications
Once an order is placed, it cannot be modified. If you wish to make changes to your order, please place a new order. We cannot guarantee that multiple orders will be shipped together.
3. International Customers and Customs Fees
International customers are responsible for any customs fees or duties imposed by their country on imported or exported packages. Teardrop Offline is not responsible for any additional charges incurred during the customs process. Please note that any taxes included on items purchased through Teardrop Offline do not cover customs fees. Customs fees and duties are charges imposed by government authorities and are not guaranteed to occur with every international shipment. Teardrop Offline is not responsible for any additional charges incurred during shipping.
4. Shipping Timeline
Orders will be processed and shipped anytime between 1-4 weeks after the order is placed. Please note that shipping times may vary based on factors such as product availability, order volume, and destination. Customers can contact the store whenever they like in order to check their tracking information.
5. False Deliveries
If the address on an order is correct and the shipping carrier that is in possession of the package marks the order as successfully delivered, Teardrop Offline is not held responsible if you are not in possession of your items. The store is also not responsible for any theft, or any mistakes made by said carriers.
6. Order Cancellation
Teardrop Offline reserves the right to cancel any order for any reason, including but not limited to insufficient stock, inaccuracies, or errors in product or pricing information. The store also reserves the right to cancel orders without further explanation. In the event of order cancellation, any payment received will be refunded in full.
7. Product Availability
All orders are subject to product availability. In the rare event that a product becomes unavailable after an order is placed, Teardrop Offline will notify the customer and provide alternative options or a full refund.
8. Errors and Inaccuracies
Teardrop Offline strives to provide accurate and up-to-date information on our website. However, we do not warrant that product descriptions, pricing, promotions, or other content on the site is error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly.
9. Termination
Teardrop Offline reserves the right to terminate or suspend an account and access to our services at our sole discretion, without notice, for any reason, including but not limited to violation of these terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
PRIVACY POLICY
Privacy Policy
Last Updated: [May 2024]
Teardrop Offline ("us", "we", or "our") operates the Teardrop Offline website (the "Website") and is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our Website or Services.
1. Information We Collect:
- Personal Information: When you use our Website or Services, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
- Usage Information: We may also collect non-personal information about your use of the Website, such as your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information:
We may use the information we collect for the following purposes:
- To process and fulfill orders made through the Website.
- To communicate with you about your orders, inquiries, and requests.
- To provide customer support and respond to your questions or concerns.
- To improve our products, services, and Website functionality.
- To personalize your experience and provide relevant content and recommendations.
- To detect, prevent, and address technical issues, fraud, or security breaches.
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information:
- We may share your personal information with third-party service providers that assist us in operating our Website or providing Services, such as payment processors, shipping carriers, and marketing platforms.
- We may also disclose your information in response to a valid legal request, court order, or governmental regulation.
4. Data Security:
- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Despite our efforts to maintain data security, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Third-Party Links:
- Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit.
6. Children's Privacy:
- Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
7. Cookie Notice
About this Notice:
1.1 This Cookie Notice ("Notice") explains how "Teardrop Offline" (“Teardrop Offline”, "we", "us", and "ours") use cookies and similar technologies to recognize you when you visit our website at teardropoffline.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1.2 Please take the time to read this Notice carefully. If you have any questions or comments, please contact us through our website.
What are cookies?
2.1 Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a mobile application. Cookies are widely used by website or mobile application owners in order to make their websites or mobile applications work, or to work more efficiently, as well as to provide reporting information.
2.2 Cookies have many different features, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.
2.3 Cookies set by the websites or app owners (in this case, Teardrop Offline) are called "first party cookies". Cookies set by parties other than the website or app owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website or mobile application (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when it visits the website or uses the mobile application in question and also when it visits certain other websites.
How long do cookies last?
3.1 Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', which means they only exist when your browser is open and are automatically deleted when you close your browser or quit the app. Other cookies are 'persistent cookies', meaning they survive after your browser or app is closed and can be used by websites or apps to recognize your computer when you re-open your browser or app later. The length of the cookies used on our Website(s) and our App is explained in more detail in the table below.
Why do we use cookies?
4.1 When you visit our Website or use our App, we may place the following types of cookies:
Types of cookies 1:
Essential website and app cookies: These cookies are strictly necessary to provide you with services available through our Website or our App and to use some of its features, such as access to secure areas.
How to refuse:
Because these cookies are strictly necessary to deliver the Website or our App to you, you cannot refuse them.
You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?".
Types of cookies 2:
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website or App, but are not essential to their use. However, without these cookies, some functionalities such as getting redirected to your preferred language and country may become unavailable. These cookies may allow you to be identified, located or profiled, and may be used to assess certain characteristics about you, including your interests or behaviour.
How to refuse:
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner.
Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here.
To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?"
Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below.
Types of cookies 3:
Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website or App are being used or how effective our marketing campaigns are, or to help us customise our Website or App for you. These cookies may allow you to be identified, located or profiled, and may be used to assess certain characteristics about you, including your interests or behaviour.
How to refuse:
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner.
Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here.
To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?"
Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below.
Types of cookies 4:
User measurement cookies: These cookies allow us to measure the audience on our Website or App or to test different versions in order to optimize choices according to the respective performances of different versions of the Website or App. These cookies also allow us to detect navigation problems or to organize the content displayed on our Website or App. These cookies may allow you to be identified, located or profiled, and may be used to assess certain characteristics about you, including your interests or behaviour.
How to refuse:
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner.
Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here.
To refuse these cookies, you can follow the instructions below under the heading "How can I control cookies?" or use the specific unsubscribe link provided in the table below.
What about other tracking technologies, like web beacons?
5.1 Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website(s) or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
How can I control cookies?
6.1 You have the right to decide whether to accept or reject specific cookies. You can exercise your cookie preferences in your browsers settings.
6.2 You can also set or amend your web browser controls or device preferences to accept or refuse some cookies. If you choose to reject cookies, you may still use our Website or App though your access to some functionality and areas of our Website or App may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
6.3 In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The cookies that were sent in the past:
7.1 If you have disabled one or more cookies, we can always use information collected by these cookies before the deactivation. However, we cease to collect information via the opted-out cookie.
More information about cookies:
8.1 For more information about cookies, including explanation about how cookies are placed on your device, or how to manage and delete them, visit http://www.allaboutcookies.org.
End of cookie notice.
8. Changes to this Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Website or Services after the posting of any changes constitutes your acceptance of such changes.
9. Contact Us:
- If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact page, available on our website.
By purchasing from Teardrop Offline, you are agreeing to share sensitive and personal information with our store.
Thank you for trusting Teardrop Offline with your personal information.
Privacy Policy
Last Updated: [May 2024]
Teardrop Offline ("us", "we", or "our") operates the Teardrop Offline website (the "Website") and is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our Website or Services.
1. Information We Collect:
- Personal Information: When you use our Website or Services, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
- Usage Information: We may also collect non-personal information about your use of the Website, such as your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information:
We may use the information we collect for the following purposes:
- To process and fulfill orders made through the Website.
- To communicate with you about your orders, inquiries, and requests.
- To provide customer support and respond to your questions or concerns.
- To improve our products, services, and Website functionality.
- To personalize your experience and provide relevant content and recommendations.
- To detect, prevent, and address technical issues, fraud, or security breaches.
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information:
- We may share your personal information with third-party service providers that assist us in operating our Website or providing Services, such as payment processors, shipping carriers, and marketing platforms.
- We may also disclose your information in response to a valid legal request, court order, or governmental regulation.
4. Data Security:
- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Despite our efforts to maintain data security, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Third-Party Links:
- Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit.
6. Children's Privacy:
- Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
7. Cookie Notice
About this Notice:
1.1 This Cookie Notice ("Notice") explains how "Teardrop Offline" (“Teardrop Offline”, "we", "us", and "ours") use cookies and similar technologies to recognize you when you visit our website at teardropoffline.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1.2 Please take the time to read this Notice carefully. If you have any questions or comments, please contact us through our website.
What are cookies?
2.1 Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a mobile application. Cookies are widely used by website or mobile application owners in order to make their websites or mobile applications work, or to work more efficiently, as well as to provide reporting information.
2.2 Cookies have many different features, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.
2.3 Cookies set by the websites or app owners (in this case, Teardrop Offline) are called "first party cookies". Cookies set by parties other than the website or app owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website or mobile application (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when it visits the website or uses the mobile application in question and also when it visits certain other websites.
How long do cookies last?
3.1 Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', which means they only exist when your browser is open and are automatically deleted when you close your browser or quit the app. Other cookies are 'persistent cookies', meaning they survive after your browser or app is closed and can be used by websites or apps to recognize your computer when you re-open your browser or app later. The length of the cookies used on our Website(s) and our App is explained in more detail in the table below.
Why do we use cookies?
4.1 When you visit our Website or use our App, we may place the following types of cookies:
Types of cookies 1:
Essential website and app cookies: These cookies are strictly necessary to provide you with services available through our Website or our App and to use some of its features, such as access to secure areas.
How to refuse:
Because these cookies are strictly necessary to deliver the Website or our App to you, you cannot refuse them.
You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?".
Types of cookies 2:
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website or App, but are not essential to their use. However, without these cookies, some functionalities such as getting redirected to your preferred language and country may become unavailable. These cookies may allow you to be identified, located or profiled, and may be used to assess certain characteristics about you, including your interests or behaviour.
How to refuse:
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner.
Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here.
To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?"
Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below.
Types of cookies 3:
Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website or App are being used or how effective our marketing campaigns are, or to help us customise our Website or App for you. These cookies may allow you to be identified, located or profiled, and may be used to assess certain characteristics about you, including your interests or behaviour.
How to refuse:
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner.
Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here.
To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?"
Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below.
Types of cookies 4:
User measurement cookies: These cookies allow us to measure the audience on our Website or App or to test different versions in order to optimize choices according to the respective performances of different versions of the Website or App. These cookies also allow us to detect navigation problems or to organize the content displayed on our Website or App. These cookies may allow you to be identified, located or profiled, and may be used to assess certain characteristics about you, including your interests or behaviour.
How to refuse:
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner.
Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here.
To refuse these cookies, you can follow the instructions below under the heading "How can I control cookies?" or use the specific unsubscribe link provided in the table below.
What about other tracking technologies, like web beacons?
5.1 Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website(s) or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
How can I control cookies?
6.1 You have the right to decide whether to accept or reject specific cookies. You can exercise your cookie preferences in your browsers settings.
6.2 You can also set or amend your web browser controls or device preferences to accept or refuse some cookies. If you choose to reject cookies, you may still use our Website or App though your access to some functionality and areas of our Website or App may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
6.3 In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The cookies that were sent in the past:
7.1 If you have disabled one or more cookies, we can always use information collected by these cookies before the deactivation. However, we cease to collect information via the opted-out cookie.
More information about cookies:
8.1 For more information about cookies, including explanation about how cookies are placed on your device, or how to manage and delete them, visit http://www.allaboutcookies.org.
End of cookie notice.
8. Changes to this Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Website or Services after the posting of any changes constitutes your acceptance of such changes.
9. Contact Us:
- If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact page, available on our website.
By purchasing from Teardrop Offline, you are agreeing to share sensitive and personal information with our store.
Thank you for trusting Teardrop Offline with your personal information.
By purchasing from Teardrop Offline, you are agreeing to all of the store's terms and conditions.
© 2024. TEARDROP OFFLINE ®. ALL RIGHTS RESERVED.